Terms of Service

Elyt Club


TERMS OF USE

  1. Background

    1. This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

    2. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage www.elytclub.com (“Website”).

    3. The Website is owned, registered and operated by “Onena Ecommerce Private Limited”, a private limited company having its place of business at G7, Block 2, Triumph, No:114 Jawharlal Nehru Road, Arumbakkam, Chennai - 600106.

    4. These terms of usage (“Terms of Use”) govern Your use of the Website and Services (as defined below) provided through the Website. By using or visiting the Website, or by using any content or information provided as part of the Website/Services, You shall be deemed to have read, understood and accepted to be bound by these Terms of Use.

    5. For the purpose of these Terms of Use, wherever the context so requires "You", “Your”, “User” or “Customer” shall mean any natural or legal person who uses the Website for availing the Services. The term “We”, “Us”, “Our” shall mean Onena Ecommerce Private Limited.

    6. We reserve the right to make changes to these Terms of Use at any time. Any such modifications will become effective immediately upon posting to the Website and Your continued use of the Website, and/or the Services constitutes Your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the Website.

  2. Guest User and Member Account

    1. In order to access or use the Website, You must be 18 (eighteen) years or older and have the requisite power and authority to enter into these Terms of Use. You may not access or use the Website if We have previously banned You from the Website or closed Your account.

    2. You may use the Website and avail the Services offered by Onena Ecommerce Private Limited through the Website as a guest user (“Guest User”) without having to register Yourself as specified below. Users may also register themselves on the Website (“Members”) and subscribe to plans that are offered through the Website.

    3. By registering as Members, Users will be required to create an account by providing certain basic information (“User Account”). Upon registration, Members will be provided with an account tab (“Member Dashboard”) on the Website. At the time of registration and as available on the Member Dashboard, Members will be asked to provide certain information about themselves and their styling choices including but not limited to dressing style, size and preferred colours of clothing (“Questionnaire”). In case the User desires to change the information given to the Website through the Questionnaire, he/she must do so before the 8th of the month when delivery is expected if the Users product is to be shipped during the first Delivery Cycle or before the 24th of the month when delivery is expected if the Users product is to be shipped during the second Delivery Cycle. Please see Clause 9 for further information on Delivery Cycles.

    4. We reserve the right to make changes to the questions in the Questionnaire at any point and such updation will be notified to You via e-mail or on the Website.

    5. You shall be responsible for maintaining the confidentiality of Your username, account password and You shall be responsible for any and all activities that occur in connection with Your User Account. Under no circumstances shall Onena Ecommerce Private Limited be liable for any loss or damage arising from Your failure to comply with this clause.

    6. While creating Your account, You agree to provide complete and accurate information about Yourself. You may not impersonate any third party to create or use an account for anyone other than Yourself OR provide an email address other than Your own OR create multiple accounts.

    7. You shall not allow: (a) any other person to share Your User Account; (b) any part of the Website being cached in proxy servers and accessed by individuals who have not registered as Users of the Website; and (c) access to the Website through a single account and password being made available to multiple users on a network.

  3. Services

    1. The Website is an e-commerce portal which allows Users to purchase apparel specially designed for men (“Product(s)”), either through a bi-monthly subscription model or as a traditional e-commerce website.
      Bi-Monthly Subscription Model: The Website offers You three types of bi-monthly membership programs (“Elyt Membership”) on a subscription basis by registering on the Website in the manner provided above:
      1 Subscription: If You opt for this, 1 (One) Package (as defined below) will be sent to you in the manner stipulated in Clause 8 below;
      2 Subscription: If You opt for this, 2 (Two) Packages will be sent to you on a bi-monthly basis over the course of 4 (Four) months in the manner stipulated in Clause 8 below; and
      3 Subscription: If You opt for this, 3 (Three) Packages will be sent to you on a bi-monthly basis over the course of 6 (Six) months in the manner stipulated in Clause 8 below.

    2. Elyt Membership grants you access to the Website’s styling and design services, where You will be sent a curated package of up to 3 items of apparels (“Package”) specially selected according to the Questionnaire You will fill at the time of registration, as further detailed in Clause 2 above. These Products will be delivered to you in the address specified by you and will be governed by the terms and conditions stipulated herein. (collectively referred to as “Services”).

    3. Please note that the selection of the Products provided to You in the Package is purely based on the answers provided in the Questionnaire and are automatically selected using an integrated software and algorithm. You will not have the right or option to select the designs to be delivered to you and You acknowledge and agree to the same.

    4. The bi-monthly subscription model is not auto-r

    5. enewable and will need to be renewed by the Member on the Member Dashboard if You wish to continue to receive the Packages.

    6. Elyt E-Store: Both Guest Users as well as Members have access to the Elyt E-Store from which You may purchase any of the Products showcased therein through the Website.

  4. Benefits of Members

    1. All Members of the Website will be eligible for free shipping and will have access to access to special club members prices on the Elyt E-store.
      Eligible Members will also be given loyalty points, cashback offers, discount codes, referral, wallet solutions, gift card. The terms and conditions with respect to the same will be notified and specified on the Website from time to time.

  5. Channel Subscription

    1. As a condition of Your purchase, the Website requires Your permission to send You administrative and promotional emails. We will send You information regarding Your account activity and purchases, as well as updates about Our Products and promotional offers. You can opt out of Our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of Our email correspondences. We shall have no responsibility in any manner whatsoever regarding any promotional emails or SMS sent to You. The offers made in those promotional emails or SMS shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide You any information regarding such change.

  6. Fraud and Improper Conduct

    1. You may only access the Website for availing the Services that are offered by Onena Ecommerce Private Limited. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to Your use of the Services. You agree that You will not in any way:

    2. interfere with the ability of others to access or use the Services;
      disrupt the normal flow of communication or otherwise act in a manner that adversely affects other users' ability to use the Website or the Services;
      claim a relationship with or to speak for any individual, business, association, institution, or other organization for which You are not authorized to claim such a relationship;
      interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services;
      upload or post or use the Service to transfer, any content or other material that contains or constitutes viruses, Trojan or other code with malicious, disruptive and/or destructive features;
      You shall not attempt to gain unauthorized access to any hardware or software systems or networks associated with the Service, or obtain any services or information not intentionally made available to You by Onena Ecommerce Private Limited on or through the Service; and
      You shall not attempt to gain unauthorized access to the account of any other user or entity, or otherwise interfere with any other user's or entity's use of the Service.

  7. Pricing and Payment

    1. Prices for Products and the Services displayed on Our Website are provided in Indian rupees. Please note that the prices, Products and Services may change at the sole discretion of Onena Ecommerce Private Limited.

    2. Customers can make online payments for their orders by using: (i) their debit card/credit card; (ii) Net banking; (iii) e-wallets; or (iv) Cash on Delivery (depending on pin code availability).

    3. You understand, accept and agree that We will be using the services of a third-party payment gateway service provide in order to help facilitate payments through the Website. You acknowledge that You will also be bound by the terms and conditions specified by such payment gateway service provider. The payment facility provided by Us, is neither a banking nor financial service. You further agree that, while availing any of the payment options as specified above, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to: (a) lack of authorization for any transactions; or (b) any payment issues arising out of the transaction; or (c) Decline of such transaction for any reason.

  8. Delivery

    1. Based on the date of placing the order, the package will be shipped out either during the first Delivery Cycle (for orders placed between the 1st day of the month to the 15th day of the month) or during the second Delivery Cycle (for orders placed from the 16th day of the month to the end of the month).
      Delivery Cycles:

    2. For 1 Subscription Package:
      For a new Member who registers for 1 Subscription and places their first order, such first Package will be delivered within 3 (Three) – 7 (Seven) days of placing such order;
      All subsequent orders (renewed subscriptions) placed between the 1st day of the month to the 15th day of the month, will be delivered by the 15th of the second month from order placement. the month on which such order was placed; and
      All subsequent orders (renewed subscriptions) placed between the 15th day of the month to the 30th/ 31st day of the month, will be delivered by the 30th/ 31st day of the second month from order placement.

    3. For 2 Subscription Package:
      For a new Member who registers for 2 Subscription and places their first order, their first Package will be delivered within 3 (Three) – 7 (Seven) days of placing such order and the second Package will be delivered by 15th or 30th/31st of the second month from such order placement depending on the Delivery Cycle as mentioned below;
      All subsequent orders (renewed subscriptions) placed between the 1st day of the month to the 15th day of the month, the first Package will be delivered by the 15th of the second month from order placement and the second Package will be delivered by the 15th of the fourth month from order placement. Illustration: If a User renews an order for 2 Subscription on June 3rd, 2017, he will receive the first Package by August 15th, 2017 and the second Package by October 15th, 2017; and
      All subsequent orders (renewed subscriptions) placed between the 15th day of the month to the 30th/ 31st day of the month, the first Package will be delivered by the 30th/ 31st of the second month from order placement and the second Package will be delivered by the 30th/ 31st day of the fourth month from order placement. Illustration: If a User renews an order for 2 Subscription on June 17rd, 2017, he will receive the first Package by August 30th, 2017 and the second Package by October 30th, 2017.

    4. For 3 Subscription Package:
      For a new Member who registers for 3 Subscription and places their first order, their first Package will be delivered within 3 (Three) – 7 (Seven) days of placing such order and the second Package will be delivered by 15th or 30th/31st of the second month from such order placement depending on the Delivery Cycle as mentioned below and their third Package will be delivered by 15th or 30th/31st of the fourth month from such order placement depending on the Delivery Cycle as mentioned below;
      All subsequent orders (renewed subscriptions) placed between the 1st day of the month to the 15th day of the month, the first Package will be delivered by the 15th of the second month from order placement, the second Package will be delivered by the 15th of the fourth month from order placement, and the third Package will be delivered by the 15th of the sixth month from order placement. Illustration: If a User renews an order for 3 Subscription on June 3rd, 2017, he will receive the first Package by August 15th, 2017, the second Package by October 15th, 2017 and the third Package by December 15th, 2017; and
      All subsequent orders (renewed subscriptions) placed between the 15th day of the month to the 30th/ 31st day of the month, the first Package will be delivered by the 30th/ 31st of the second month from order placement, the second Package will be delivered by the 30th/ 31st day of the fourth month from order placement and the third Package will be delivered by the 30th/ 31st of the sixth month from order placement. Illustration: If a User places an order for 3 Subscription on June 17rd, 2017, he will receive the first Package by August 31st, 2017, the second Package by October 31st, 2017 and the third Package by December 31st, 2017.

    5. The User acknowledges and agrees that We use the services of a third party logistics provider for the deliver of the Products. Accordingly, the Users agree that in addition to the terms specified herein they will also be subject to the terms and conditions stipulated by such third party logistics provider and We will not be liable for any delay that is not within Our control.

    6. Onena Ecommerce Private Limited will make a maximum of 3 attempts attempts to deliver Your order. In the event the customer is not reachable or does not accept delivery of Products in these attempts, Onena Ecommerce Private Limited reserves the right to cancel the order(s) at its discretion.

    7. An estimated delivery time shall be displayed on the order summary page. Upon placing Your order, You will receive an e-mail and a SMS containing a summary of the order and also the estimated delivery time to Your location.

    8. Please note that if an estimated delivery date falls on a day which is not a working day or on a national or public holiday, the delivery date will accordingly be adjusted to the next available working day on which the logistics service provider provides its services.

    9. Sometimes, the delivery of Your order may take longer than the estimated timelines as result of third party delays or due to the occurrence of a Force Majeure Event. In such an event, Onena Ecommerce Private Limited shall intimate You about such delay in delivery of Your order via e-mail.

    10. For the purpose of this Terms of Use, “Force Majeure Event” means, an act of God, war, civil disturbance, strike, lockout, act of terrorism, flood, fire, explosion or legislation or restriction by any government or other authority, or any other similar circumstance beyond the control of Onena Ecommerce Private Limited , which has the effect of wholly or partially suspending the obligations hereunder of Onena Ecommerce Private Limited during the continuance and to the extent of such prevention, interruption or hindrance.

  9. Cancellation and Refund Policy

    1. In the event, the Customer intends to cancel his/her order, he/she shall communicate such request for cancellation and refund within 10 (Ten) Hours (“Cancellation and Refund Period”) of confirming such order.

    2. Upon receipt of such request, Onena Ecommerce Private Limited shall send a confirmation e-mail initiating the cancellation and refund. Please note that no cancellations or refund will be allowed for the second or third Package dates and is only permitted within 10 (Ten) Hours of confirming such order, whether for 1 Subscription, 2 Subscription or 3 Subscription.

    3. For payments made by the Customer through credit card or debit card, Onena Ecommerce Private Limited shall raise a request with its respective payment gateway service provider within 10 working days (“Cancellation and Refund Period”) working days and the refund amount will be refunded to the appropriate credit card/debit card account of the Customer after deduction of service charges.

    4. For payments made by the Customer through his/her e-wallet account, Onena Ecommerce Private Limited shall credit the refund amount to the e-wallet account of the Customer or be issued a gift voucher/gift card which can be utilized to make any purchase from the e-store. We do not issue cash refunds for any items.

    5. Under no circumstances shall Onena Ecommerce Private Limited accept a request for cancellation and refund that is received beyond the Cancellation and Refund Period.

  10. Return and Exchange Policy

    1. We permit returns and exchanges requested by the User if such request is made within:
      15 (Fifteen) days of receiving the package for Members;
      5 (Five) days for non-Members/ Guest Users of receiving the package (“Return or Exchange Period”).

    2. The return and exchange policy shall be applicable only for the following reasons. No other requests for return or exchange shall be entertained aside from those mentioned below:

    3. Size mismatch;
      Wrong Product received by the Guest User/ Member for a purchase from the Elyt E-store; and/or
      Damaged Product received by the Guest User/ Member;

    4. You may courier the package to Us at: Onena Ecommerce Private Limited, 20/44, 9th street, Y Block, Anna Nagar, Chennai -600040. Along with your request, You shall provide a short description of the issue that You have identified with the Product;

    5. Once the request is sent from Your end, please await an e-mail confirmation from Our end initiating the return or exchange.

    6. All requests for return or exchange shall be processed by Onena Ecommerce Private Limited within 10 working days business days after satisfactory completion of the quality check of the Product.

    7. While returning the Product, please ensure that:

    8. The tags on the Product are intact;
      The Product should be unwashed, unused and in an undamaged condition (not applicable if the Product delivered was damaged already); and
      The Product should be returned along with the original packaging.

    9. In the event, You are returning a Product for such reasons as specified in Clause 11.1 above, all expenses that you may incur for couriering the Product to Onena Ecommerce Private Limited shall be solely borne by You.

    10. If We do not have the same item/ Product in the desired size, We will provide You with an Product that is of comparable price and style at Our discretion. .

  11. Obligations of the User

    1. You may make Your payments against the invoice issued by Onena Ecommerce Private Limited through online payment by using your debit card/credit card or by using the e-wallet option as specified in Clause 11 above.

    2. In the event of a failed transaction wherein the money is debited from Your account but the same has not been credited to Onena Ecommerce Private Limited ’s account, You may provide Onena Ecommerce Private Limited with the relevant transaction details to validate such transaction, following which, Onena Ecommerce Private Limited shall take necessary steps to track such transaction.

    3. In the event a feedback, a comment or any communication made by the User on the Website or on any social media platform (such as Facebook, Instagram etc.) made available to the User on the Website contain profanity or abusive language, Onena Ecommerce Private Limited shall have the right to take disciplinary action against such User which may result in indefinite suspension of the User’s account, temporary suspension of the User’s account or issue a formal warning to such User.

    4. You agree to (a) immediately notify Onena Ecommerce Private Limited of any unauthorized use of Your account information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Onena Ecommerce Private Limited shall not be liable for any loss or damage arising from Your failure to comply with this clause.

  12. User Feedback/Comments/Suggestions

    1. We encourage Users to submit/ post/ share their comments/ suggestions/ opinions/ feedback etc. (“User Feedback”) with Us.

    2. The User agrees and acknowledges that:

    3. The User Feedback does not contain any confidential information or is not in violation of any third party right including intellectual property rights;
      The User Feedback shall not be unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or is otherwise inappropriate as under Applicable Law;
      We are not under any obligation of confidentiality, express or implied, regarding the User Feedback;
      We reserve the right to use or disclose such User Feedback for any purpose, in any way, as We deem fit;
      We are not obligated to review the User Feedback; and
      We reserve the right to reject, remove, delete or edit such User Feedback, at any time, without any reason, without providing any notice.

  13. Intellectual Property Rights

    1. Copyright

    2. All content included on the Website and delivered to Users as part of the Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, code, and software used on or incorporated into the Website, is the property of Onena Ecommerce Private Limited, and is protected by the applicable intellectual property laws. The compilation of all content on this Website is the exclusive property of Onena Ecommerce Private Limited. You agree not to decompile, reverse engineer or disassemble any content accessible through the Website, not to insert any code or product or manipulate the content of the Website in any way that affects the User's experience, and not to use any data mining, data gathering or extraction method. We reserve the right to terminate our engagement if We, in our sole and absolute discretion, believe that You are in violation of this clause.

    3. Onena Ecommerce Private Limited’s content available on or via the Website, are provided to You as is for Your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Onena Ecommerce Private Limited. Onena Ecommerce Private Limited reserves all rights, not expressly granted in and to the Website.

  14. Trademarks

    1. www.elytclub.com is the registered domain of Onena Ecommerce Private Limited. The Website, including, but not limited to its text, graphics, logos, the name ‘Elyt Club’, button icons, images, scripts and service names constitute trade dress of Onena Ecommerce Private Limited. The trademarks, domain names and trade dress of Onena Ecommerce Private Limited shall not be used in connection with any product or service that is not affiliated with Onena Ecommerce Private Limited in any manner that is likely to (a) cause confusion among Users or potential Users; or (b) dilute the rights of Onena Ecommerce Private Limited; or (c) to disparage or discredit Onena Ecommerce Private Limited.

  15. Warranty for Your submission to the Website

    1. As between You and Onena Ecommerce Private Limited, You own the information You provide to Onena Ecommerce Private Limited, and You may request its deletion at any time. Any information You submit to Us is at Your own risk. By providing information to Us, You represent and warrant that You are entitled to submit such information and the same is not confidential and not in violation of any law, contractual restrictions or other third party rights (including any intellectual property rights).

  16. Limitation and Disclaimer of Warranty

    1. The Website, the Services and each portion thereof are provided “as is” without warranties of any kind either express or implied. To the fullest extent possible pursuant to Applicable Laws of India, We disclaim all warranties, express or implied, with respect to the Website, the Services and each portion thereof, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights.

    2. For the purpose of this Terms of Use, “Applicable Law” shall mean, any statute, law, regulation, ordinance, rule, judgment, notification, rule of common law, order, decree, bye-law, government approval, directive, guideline, requirement or other governmental restriction, or any similar form of decision of, or determination by, or any interpretation, policy or administration, having the force of law of any of the foregoing, by any authority in India having jurisdiction over the matter in question, whether in effect as of the date of these Terms of Use or thereafter.

    3. Onena Ecommerce Private Limited hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the Users, as quality of imagery cannot be taken a final representation. The quality of any Products, Services, information, or other material purchased or obtained by you through the Website will be as per Onena Ecommerce Private Limited ’s standards.

    4. Onena Ecommerce Private Limited does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise with respect to, the Website or its Services.

    5. Under no circumstances, including, but not limited to, negligence, shall Onena Ecommerce Private Limited be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the Website, the Services or any portion thereof, by any person, including employees and contracted personnel of Onena Ecommerce Private Limited .

    6. Under no circumstances, shall Onena Ecommerce Private Limited be liable for any direct, indirect, special, incidental or consequential loss or damages arising due to gross negligence or wilful misconduct of any third party service providers (example: payment gateway service providers, logistics service providers etc.) empanelled by Onena Ecommerce Private Limited for the purposes of rendering its Services.

    7. If You are dissatisfied or harmed by this Website or anything related the Website, You may terminate these Terms of Use in accordance with Clause 17 below.

    8. Onena Ecommerce Private Limited does not guarantee that the Website will function without interruption or errors in functioning. In particular, the operation of Website may be interrupted due to maintenance updates, or system or network failures. In the event of interruption in accessing the Website due to the above mentioned reasons, Onena Ecommerce Private Limited shall inform the User of the same, and Onena Ecommerce Private Limited disclaims all liability with respect to delay in provision of Services due to the same.

  17. Indemnification

    1. You agree to indemnify, defend and hold harmless Onena Ecommerce Private Limited , and Our affiliates, officers, partners, employees, consultants and representatives, from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of: (a) Your failure to comply with these Terms of Use; or (b) where any information You submit, email, or otherwise transmit to Us violates third party rights or applicable laws. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by You, and in such case, You agree to fully cooperate with such defence and in asserting any available defences.

  18. Termination

    1. Onena Ecommerce Private Limited may terminate these Terms of Use immediately without notice in the event of any breach by You of these Terms of Use or any of our applicable policies, as posted on the Website from time to time or upon a misuse of the Services by You.

    2. You may terminate these Terms of Use, for any or no reason, at any point in time for any Products or Services yet to b availed by You. You acknowledge that for Products or Services already availed by You, these Terms of Use will continue to apply.

    3. In the event of any termination or expiration of these Terms of Use, the following sections of these Terms of Use shall survive: all provisions regarding ownership of intellectual property, indemnification, disclaimer of warranties and limitations of liability, fraud or abuse, and the provisions of this section.

    4. You agree that upon the termination of these Terms of Use, We may delete all information related to You with respect to the Services availed by You.

  19. Severability

    1. If any part of the Terms of Use are determined to be invalid or unenforceable pursuant to applicable laws of India, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue in effect.

  20. General

    1. Unless otherwise specified herein, these Terms of Use constitute the entire agreement between you and Onena Ecommerce Private Limited in respect of the Products and Services and supersedes all previous written and oral agreements between you and Onena Ecommerce Private Limited , if any. Onena Ecommerce Private Limited ’s failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches.

  21. Governing Law and Dispute Resolution

    1. These Terms of Use shall be governed by and constructed in accordance with the applicable laws of India without reference to conflict of laws principles. The courts in Chennai, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under these Terms of Use.

  22. Disclaimer


      The Users acknowledge the following disclaimers.

    1. Onena Ecommerce Private Limited is not liable for any delay, damage, or loss caused by any third parties, including any third party service providers;

    2. Final Product may appear different to the product found on the Website;

    3. There may be a variation in size measurements between different clothes based on the material;

    4. There may be few photographic images of clothes and apparel in the Website which may not be sold or made available by the Website and is solely for the usage and pictoral representation of similar Products in the website.

    5. The brand ‘Elytclub’ is owned and sold by Onena Ecommerce Private Limited.

  23. Grievance Officer

    In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

    Name: Sangeeth
    Phone No: +91 7550221357
    E-mail Address: sangeeth@elytclub.com
    Postal Address: 20/44, 9th street, Y- Block
    Anna Nagar, Chennai - 60040